To confirm your booking implies that you have read, understood and agreed to the following terms and conditions.
1. Payment
A reservation Deposit of 25% of the Rental Amount must be paid within 7 days of confirmation of your booking. The reservation deposit is Non Refundable in the event you cancel your reservation (see Cancellation Refund notes below). In the event the owner cancels the reservation all monies are fully refundable to you.
The balance becomes due 8 weeks before arrival. The company reserves the right to re-let the accommodation if this condition is not met.
For any client booking within 8 weeks of their arrival date, payment must be made in full.
The submission of the client's reservation deposit indicates acceptance of these terms and conditions, which form a part of the contract between the client and Jk villa Rentals.
2. Forms of Payment
We accept payment in Sterling (£) or Euro (€) . Payment by Bank Transfer or Debit / Credit Card or Cash Euros
3. What is included in the rental
Unless otherwise stated the villa rental includes cost of All utility Bills (Electric, Water, Gas etc), check in / check out, Pool and Garden Maintenance, All villas are fully furnished and include Bed linen & Towels , Iron and Board and Hairdryer and washing machine .
4. What is not included - The villa rental prices do not include any Personal, Travel, Medical or Cancellation insurance. It is considered essential for the Customer and all persons using the property named in the booking form to hold suitable Holiday, Medical and Travel insurance. It is advisable for this insurance to be in place at the time the rental period booking is made.(see notes Re Cancellation Refunds below)
Booking Terms and Conditions
Rental
Period -The rental period is from
16.00hrs on the day of arrival, up to 12.00pm on the day of departure. These
times can be flexible subject to no other parties checking out on your arrival
day or arriving on your check out day
Occupancy-The property is booked for
normal holiday use only. The number of occupants must not exceed the maximum
occupancy as stated, unless prior consent is given. Pets/animals are not
allowed except by prior consent of the owners.
Conduct-The hirer is
responsible for taking all reasonable care of the property and its contents.
The hirer shall ensure that no member of the party engages in any activity in
or around the swimming pool which may cause damage or offence to the neighbors,
pollution to the water or damage to the structure or filtration equipment.
Disruptive behavior caused by loud music and/or late night/early morning
rowdiness will not be tolerated.
Parents with
children - You are ENTIRELY responsible for the correct surveillance of infants
and children in and around swimming pools - NO responsibility will be accepted
for accidents occurring on the property
Floor tiles can
be slippery especially when wet – Be careful especially around the Pool area
and Staircases
Damage to the
villa and its contents-The hirer will
be responsible for making good any damage to the villa or its contents which
has occurred due to willful damage or irresponsible behavior on the part of
those occupying the villa or its guests.
Building/Construction
Work and Noise Pollution-Unfortunately
such developments are completely outside the company's control and the company
does not receive advance notice of when they may commence. The company is not
liable for any disruption, disturbance, inconvenience, or diminution of
enjoyment of the client's holiday arising out of such building/construction
work however caused.
In the event
that we become aware prior to your holiday commencing of any major building
works operating immediately next to your villa which are likely to effect your
vacation we will contact you with details of the works and offer you an option
of an alternative villa or compensation.
In the event
that no suitable accommodation can be offered then a full refund of the rental
will be offered. Any refund is restricted to the villa hire costs and we are
not liable for any cancellation or administration charges for travel
arrangements, etc
Travel
Insurance-The villa rental prices do not include any Personal, Travel,
Medical or Cancellation insurance.It is considered essential for the Customer and all persons using the
property named in the booking form to hold suitable Holiday, Medical and Travel
insurance. It is advisable for this insurance to be in place at the time the
rental period booking is made.
Passports /
Visas -It is The Renter's responsibility to ensure
that all members of the travelling party have valid passports and, if
applicable, visas.
Utilites -JK Villa Rentals cannot be
held responsible for any TEMPORARY Interruption to the supply of electricity,
Water or Gas which may occur during your stay. Interruptions can last from 30 seconds
up to several hours.The utility provider will endeavor to ensure the fault is rectified as
soon as possible.
Satellite Television -Only where stated
in the property description, satellite television is included in the rental
price. The packages may differ between properties depending on the system
individual properties subscribe to. Channels may change or may become
unavailable over which JK Villa Rentals have no control. Reception can be
variable from time to time and may disappear completely for periods. This is
usually due to weather conditions and is particularly so for UK channels as
southern Spain is on the edge of the satellite footprint. From time to time the
local supplier(s) may have to carry out maintenance resulting in complete loss
of service. In all instances JK Villa Rentals cannot be held responsible for
loss of service.
Accommodation -Each of the Villas we offer
for rent are privately owned, Each Villa is decorated and furnished to the
owners individual taste, please note standards and styles will differ from
property to property. We try to give honest and accurate descriptions of each
property along with a range of the internal and external photos. With some
properties it is not always possible to accommodate all occupants at one time
in the lounge or dining area. The properties on our website are constructed to
local building and safety regulations however safety standards and regulations
may differ to those in your own country
Accommodation Availability-All accommodation offered is subject to availability at the time of booking. If for any reason the accommodation originally reserved is not available, the company undertakes to provide alternative accommodation of a similar size and standard. In the event that no suitable accommodation can be offered then a full refund of the rental will be offered. Any refund is restricted to the villa hire costs and we are not liable for any cancellation or administration charges for travel arrangements, etc
Cancellation Refunds-
All cancellations of bookings must be in writing by email to JK Villa rentals.
Reservation Deposit
Payment of the reservation deposit ensures your chosen property and dates will be Held for you and will not be offered to anyone else
Update Covid 19 - 1 November 2020
For all NEW reservations arranged after 1 Nov 2020 with arrival dates in 2021, we offer guests the option to cancel their reservation anytime up to 2 months before their arrival date and receive a full refund of their reservation deposit
Full details of our cancellation policy are shown in our booking form and available on request
In the unlikely event of cancellation by an owner, or should the property become uninhabitable prior to your stay, JK Villa rentals will make every effort to locate suitable alternative accommodation to offer you. If we are unable to locate alternative accommodation for you then a full refund of the cost of your holiday rental accommodation, paid at the time of cancellation, will be refunded. Under no circumstances shall JK Villa Rentals liability to the guest exceed the amount paid to JK Villa Rentals for the rental period.
Website
Accuracy-All information contained
in our website adverts has been compiled from up to date details and we have
taken care to ensure its accuracy. There may however be occasions when an
advertised facility is either modified or unavailable. Such situations may be
dictated by local circumstances, necessity for maintenance, local construction
work, water shortages, adverse weather, fuel shortages, power cuts, and other
circumstances beyond our control. If we are advised of this, we will of course
inform you as soon as possible, but we cannot be held liable in such
circumstances. It is important to remember that some facilities, perhaps such
as beach restaurants, water sports, water parks, or public swimming pools etc.
may not operate at all times of the season.
Services- The Company
neither owns nor operates any car hire, bike hire, private airport transfer,
boat hire or Nursery furniture hire companies. Whilst JK villa rentals takes
every care in recommending such companies for your holiday, we cannot be held
responsible for any injury, loss, or damage howsoever caused.
Force Majeure -
Jk Villa Rentals & the property owner will not be liable for any
loss, injury or delay occasioned by any of the following: strikes, riots,
political unrest, hostilities, war or threat of war, terrorist activity,
industrial disputes, fire, flood, technical and/or weather problems with
transport, aircraft grounding, flight cancellations, airline collapse, closure
of ports or airports, weather conditions or any other event beyond the control
of JK villa rentals or the owner of each property
Complaints
If in the event you have cause to complain, or have a problem with any
aspect of the accommodation during your Vacation, you should, in the first
instance, contact JK Villa Rentals immediately by telephone or email. We will
make every effort to resolve any complaint/problem that you may have in the
fastest possible time. For example if the Fridge in your accommodation stops
working we will look to replace it same day
We will endeavor to resolve your complaint/problem to your full satisfaction. Should we be unable to, you should make a written complaint, by email, to JK villa rentals within 7 days from the end of the rental period. We promise to respond within 10 working days.
Any complaint not reported to Jk Villa Rentals at the time the problem occurs but only reported after the Renter's return home will not be considered valid.
JK Villa rentals cannot be held responsible for any TEMPORARY defect or TEMPORARY malfunction of any appliance, equipment or machinery in the building, grounds or swimming pool, We will look to resolve the problem in the fastest way possible to ensure minimum inconvenience to your vacation. Under no circumstances shall our liability exceed the amount paid by The Renter for the rental period.
